Free Shipping On All Orders
Contact us at info@myturtleandi.com Phone # 813-328-2590

FAQs

Where do you ship your products to?

Currently we are shipping our products to the United States, Canada, United Kingdom, Australia and New Zealand. More countries to be added as we grow.

What are your shipping charges?

We offer FREE shipping on all our products regardless of order size. No matter which country you order from, you will not be charged any custom duties.

How long will it take for my order to arrive?

Shipping times vary depending on your location. Most of our customers receive their orders within 3 weeks.

Why are my orders coming separately?

Our products are shipped from different suppliers. One order may have products coming from various suppliers therefore your items may come separately but we assure you they will all arrive.

How can I track my order?

Once you order is fulfilled, a tracking number will be provided to you via email. However it will only work after the item has left our supplier's home country.

If you have any more questions, please do not hesitate to contact us at info@myturtleandi.com or call us at 813-328-2590.